NALSAR University of Law, Hyderabad & Kshetra Foundation for Dialogue

2-Days Online Course on Conflict Resolution through the Dialogic Method April 27-28, 2025

About NALSAR University

• NALSAR University of Law established by Act No. 34 of 1998 has been recognized by the Bar Council of India & University Grants Commission.
• . It has been graded as Category-I University by the UGC under Categorization of Universities (only) for Grant of Graded Autonomy Regulations, 2018. NALSAR has been accredited by NAAC with ‘A++’ grade.
• NALSAR University is one of the leading education institutes in India, and one that is committed to fostering values of community well-being in students, and delivering on the same through student activities and engagement with the local community.
• University is also uniquely placed in terms of its curricula and community activities to serve as the ground from a cross-sectoral approach to social change, involving law students, business students and the local community.

About Kshetra Foundation for Dialogue

Kshetra Foundation for Dialogue is an initiative aimed at building a societal muscle for dialogue, towards multiple outcomes including conflict transformation, collaborative problem solving and community mobilization and cultural and systemic change.

Kshetra is committed to distributing the capacity to use the Dialogic Method - an open–source framework - across diverse audiences for co-creating spaces, cultures and systems that support the effective use of dialogue to craft sustainable solutions (For more on the Dialogic Method, please seewww.kshetra.space ).

About the Programme

Conflicts are an inevitable part of our personal, professional and social routines.While the form and nature of conflicts are constantly changing, conflicts themselves remain pervasive.

In recent times, however, the question has arisen: Can conflicts be seen as opportunities, rather than challenges?

By using innovative and effective strategies - including the Dialogic Method - to respond to conflicts not only resolve them but also transform them into potential opportunities leading to multiple outcomes that facilitate significant growth, innovative changes and value creation.

Conventional alternate dispute resolutions such as arbitration, mediation and conciliation do play a role in taking a different approach to conflict.

However, enhancing individual ability to resolve conflicts - for one’s own self and for those 1 around us, across personal and professional situations, can not only be efficient and costeffective, but it can also enhance relationships and result in innovative solutions.

This course: Conflict Transformation through the Dialogic Method has been designed to help the participants leverage this change-making potential inherent in conflicts using the Dialogic Method Framework.

The Dialogic Method framework draws on multiple disciplines including mediation, behavioural science, and systems thinking towards co-creating valuepositive, sustainable solutions to conflict and problem situations.

It helps individuals define, understand, and solve complex problems that arise out of conflict situations, and has been used effectively by a range of audiences, including peace builders, panchayat members, children, social changemakers, gender activists, migrant workers, civil society organisations, law and policy advocacy organisations, as well as business leaders.

Learning Objectives and Outcomes

• Approaching the conflict situation in terms of the opportunities it presents.
• Mapping a conflict situation with all its elements and stakeholders involved.
• Understand the "Power of One" - the scientific basis for how the Dialogic Method works.
• Identifying and involving all the stakeholders in the situation and ensuring their ownership towards resolving the conflict and implementing the solution.
• Differentiating between surface statements and underlying motivations to find the alignment of interest.
• Incorporating the tools and strategies to achieve value positive outcomes and win-win-win through conflict transformation.
• Understanding the transactional value of empathy and using it as a strength and skill to engage in a conflict.
• Using diversity and differences to create more possibilities and options to transform a conflict.
• Practise the skills iteratively through simulated experiences to handle the resistance along the process of conflict resolution.

Course Pedagogy and Delivery Method

The Workshop has an experiential and interactive design that uses activities, cases and role-plays to deliver key learning points.

Learning Modules

Module 1- Conflict and Dialogue

• What is conflict?
• Types of Conflict
• Theories of Conflict
• Sources of Conflict
• Value positive outcomes from conflicts
• Conflict Resolution vs Conflict Transformation
• Activity: The Value of Dialogue
  • Understanding Practice Hands on Usage of Autopsy | An Open-Source Digital Forensics Tool
  • Using OSINT to trace, track and identify a fake/ puppet profile on social media platforms and using various OSINT tools for intelligence gathering purposes.
  • Explore and report concurrent timelines, motivated posting activates for similar type of profiles and connect their histograms and audit trails to any malicious or mollified agenda against governance structure

Module-2: Fundamentals of the Dialogic Method

• Dialogic disciplines: An overview
• Difference between the Dialogic Method and other dialogue-based disciplines
• Thought Experiment: Why Dialogue Works?
• Activity: Principles of the Dialogic Method
• The Rationale of the Dialogic Method
• Multiple Outcomes of the Dialogic Method

Module- 3: Stage 1: Define

• Engage Step 1: Define
• What and Why –Differentiating Surface Statements and Underlying Reasons
• The “who” element: Identifying the stakeholders
• Strategic Trust: Finding Alignment of Interest
• The Dialogue Tree Tool: An introduction
• Using The Dialogue Tree Tool: Mapping the What, Why and Who of the situation

Module- 4: Stage 2a: Understand- Emotion

• Experiential Example: Introduction to Emotion, Perspective and Information
• The Dialogue Tree: Digging through the soil – How Emotions, Perspective and Information fit into engaging in dialogue
• Emotions: How to uncover and work with them?
• Importance of Empathy
• Practising Empathy

Module- 5: Stage 2b: Understand- Perspective and Information

• Experiential Example: What is Perspective?
• The Utility of (Differing) Perspectives
• How to gain Perspectives?
• How to uncover Information?
• Types of Listening
• Practising Listening

Module- 6: Stage 3: Solve

• Thought Experiment: Generating Options
• Evaluating Options
• Actionating the Outcomes
• Roleplay: Practising all the stages of the Dialogic Method Framework

Eligibility:

Candidates who are pursuing graduation or have graduated are eligible to register.

Duration:

2 Days. 3 sessions will be conducted on each day and each session will be for 2 hours.

Registration Process:

Submission of Online Application Form along with the requisite fee.

Intake :

30 (minimum) to 50 (maximum) per batch. The admission will be first come first serve basis.

Mode of Delivery:

Online and Real-time through CISCO Webex or other similar

Resource Persons:

Ms. Stuti Desai-Moorchung: BSL, LL.B., LL.M.(Certified Mediator) has 21 years of experience in corporate, academic and social sector. She is presently working as Capacity Building Lead, Kshetra Foundation for Dialogue.

Dr. Krishna Udayasankar: B.A. LL.B. (Hons), Grad. Cert. IB, Ph. D. (Certified Mediator) has 23 years of experience in academia, research and social sector. He is the CEO of Kshetra Foundation for Dialogue.

Course Fee:

Rs. 4000/- (Four thousand Rupees only)

Note: Course Fee once paid is not refundable.

Award of Certificate :

A ‘Certificate of Participation’ will be awarded to participants who have attended 80% or more sessions. Certificates will be awarded jointly by NALSAR University and Kshetra Foundation for Dialogue.

Important Dates (First Batch) – Tentative